MarketScan Website Privacy Policy

At Merative, we are committed to the right to privacy.

MarketScan® online tools are only available to registered and authorized users with active e-mail addresses. As an authorized user you are prohibited from sharing your username or password. We track visits to ensure the site is only used by those authorized to use it. Standard server-output logs may include the time and length of your visit, the pages you visit, your browser and operating systems types, and your Internet provider. As a licensed user, you will receive e-mails informing you of data updates, temporary site closures for maintenance, and promotional materials to enhance your success in using MarketScan data. If you choose to opt-out of these e-mails, your user privileges may be curtailed.

As a convenience to our users, some tools allow queries to be saved so that individual users may return to their query history to retrieve a previously run query. Saving queries may also allow users to request a sales quote on a data subset. Our systems personnel use the query history to improve the overall operations of the system and to improve future content and usability. We use query information to support market research, marketing, and promotional efforts to ensure that we are meeting the needs of our customers.

All information collected is held in complete confidence. All queries are considered confidential between the individual user and Merative. It is our policy to not share this information with third parties, unless legally required to do so. If Merative is legally required to make such a disclosure, we will take prompt action to notify the user in order to permit the user as much time as possible to take such actions as it may see fit to protect their information.

If you have questions about the MarketScan Website Privacy Policy, please send an e-mail to or write to Merative, 100 Phoenix Drive, Ann Arbor, Michigan 48108, Attn: MarketScan Customer Service.

Updated 01/01/2023